1. Have your device ready
SIM unlocking is the procedure to make your device available for Y!mobile SIM even if your smartphone is purchased from another mobile network operator.
Please ask the company from which you purchased the device as the procedure for SIM unlocking is different for each mobile phone company.
SIM unlocking is not necessary if you purchased the "SIM free" device such as Apple Store.
You can check the models that have been technically confirmed to work under Y!mobile network service and SIM below. (in Japanese)
Models that have been confirmed to work:
One of the following IDs is required
Please prepare either of the following identification documents (1) or (2).
Take a picture of your identification document with a digital camera or smartphone. Save the picture on your computer or smartphone. Please select the picture on which your face photo or ID description can be seen clearly. For identification documents, please take a picture so that you can see the entire object of the ID.
|File Size||within 5MB *3MB to 4MB is recommended.|
|Notes for taking photo||
You can sign up with a credit card.
If the name of the credit card is different from the subscriber, please submit the following documents. (In Japanese)
Please print the PDF from the URL link above and fill it out. Then take a shot with a digital camera or smartphone, and upload the image file to the Online Store.
Submission of the identification document of the credit card account holder is also required.
The following credit card brands can be used to pay the initial fee and monthly fee.
|Credit Card Brands List Acceptable for Bill Payment|
|VISA, Mastercard, JCB, American Express, DinersClub, UC, MUFG Card, DC, UFJ Card, NICOS, Mitsui Sumitomo Card, AEON Credit Service, Orico, OMC, Cedyna, Life Card, TS Cubic, Rakuten Card, Juccs, Pocket Card|
1. Please select the size of the SIM you order
nano or micro
2. Select the "New Contract" as contract type
3. Select the service plan
4. Select the voice call option
5. Extra Data Option
With Extra Data Option Free Campaign 2, Extra Data Option is free for 12 months from the month after sign-up when you sign up for the first time*
6. Press here to see the fee detail
7. After checking the fee detail, press here to start application
8. Agree to the important explanations of the Y!mobile Online Store
9. Authenticate your email address
10. Fill in your phone number as the contact
Press here to go to Next
11. Select your nationality
Please select your nationality and whether you are a permanent resident. This page describes the case of non-Japanese nationality.
12. Upload your identification document
Upload the images of the documents you prepared in STEP 2. For those with Special Permanent Resident status, upload the Special Permanent Resident Certificate.
13. Upload your identification document
In case you DON’T have Special Permanent Residence: case 1
For those without permanent resident status, upload 3 items: the front and back of your resident card, and your passport.
14. Upload your identity verification document
In case you DON’T have Special Permanent Residence: case 2
If you are not a permanent resident, please select the date of expiration of your period of stay.
15. Check if the address on the identification document is the same as the current address.
Please select whether the address on the uploaded document and the current address are the same. If not, you will need to upload a document that confirms your current address, such as a utility bill receipt.
16. Fill in the subscriber's information
17. Fill in the postal code and address
18. Fill in the user's information
If the user is a family member, please fill in the name, gender, and date of birth of the family member as the user's information.
19. Set the network security code
Please specify your 4-digit network security code used for identity verification for various procedures. Please be careful not to forget the code.
20. Select the bill payment method
You can only select credit card as the payment method.
21. Enter your credit card information
23. Agree to the important explanations
Check the important explanations and check "Agree".
Click here for the English version of "Important explanations regarding communication services"
24. Please select the method of viewing the contract details
25. Complete the application
Your application for SIM card service contract has been submitted. You will receive the application confirmation notification by email.
After the examination succesfully completed, the SIM card will be delivered to the subscriber's address within a few days.
If any confirmations or corrections in your application is needed, we will contact you by e-mail. Please correct the application contents accordingly.
日本語 / ENGLISH