Check the necessary documents before proceeding | Y!mobile- Low-cost SIM and smartphones at Y!mobile

Please prepare the following documents:

* If the address on the confirmation document is different from your current address, or if there is no space for an address on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address on it.
(issued within the last 3 months)

We ask that contract holders visit the store in person to receive new contracts and MNP applications. However, if you are hospitalized or undergoing medical treatment, or have a disability that makes it difficult for you to visit the store or complete the paperwork for the contract, a family member (or representative) can visit the store to receive the application if you bring the following documents.
A medical certificate for those currently hospitalized or undergoing treatment, or one of the following for those with disabilities: a physical disability certificate, a rehabilitation certificate, or a mental health and welfare certificate

Contractor's identity verification documents(Photocopy allowed)

Driver’s license
*If the user is different, please prepare identification documents that can verify the user's age, or a student ID or student handbook.

- A document with a photo of your face and your current address
- Must be within the expiration date
・Issued by the Prefectural Public Safety Commission (excluding international drivers licenses)

*For driver's licenses, a photo of your face is required. If the photo is unclear or partially or completely obscured and cannot be confirmed, you will be asked to send it again.
[Note] When uploading the back side of the document, please make sure to cover (mask) the "organ donation intention" section with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Japanese passport

- A valid document issued by the Japanese government that includes your photograph, name, date of birth, and current address.
・If your current address is different from the address on your confirmation document, or if your confirmation document does not have an address field (passports applied for after February 4, 2020), you will need to provide a certificate of residence or a utility bill with your current address written on it (issued within the last 3 months).

[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

My Number Card (Individual Number Card)

The name and address side of your My Number card (front of the card)

*The notification card cannot be used as identification.
* The side with your My Number printed on it (the back of the card) cannot be used. If you send it to us, it will be discarded.
[Note] Please make sure to cover (mask) the "gender" and "organ donation intention" written on the front of the card with plain paper or other material before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Basic Resident Registration Card

- Must be within the expiration date
- A document containing a photo of your face, date of birth, and current address
- Items with a QR code

[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Utility bill receipt

Utility bills (electricity, gas, water, NHK reception fee)
・Issued within the last 3 months
- Documents showing your current address
- Items with a receipt stamp

* Receipts for credit card payments are not accepted.

Certificate of residence (original)

・Issued within the last 3 months
- Documents showing your current address

[Note] Please make sure to cover (mask) your "Personal Number (My Number)", "Registered Domicile" and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Physical disability certificate

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
[Note] Please make sure to cover (mask) the "Name of disability (type of disability)", "Level of disability", and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Rehabilitation notebook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
[Note] Please make sure to cover (mask) the "Name of disability (type of disability)", "Level of disability", and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Mental Health and Welfare Handbook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
[Note] Please make sure to cover (mask) the "Name of disability (type of disability)", "Level of disability", and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Documented verification of same-sex partnership
Identification documents for the main line user

These include certificates, copies of affidavits, and receipts issued by each local government, which include the following conditions:

The subject is listed on the same certificate
The name of the person in question matches the information in the application
If your local government issues a receipt, you will also need one

*Names vary depending on the local government.

Special permanent residence certificate

- A document with your face photo, name, date of birth, and current address
- If an expiration date is stated, it must be within the expiration date.
・The face photo and the subject match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.
[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Residence card (status: permanent resident/highly skilled professional No. 2)

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match
* Back side: Required even if there is no change history
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.
[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Residence card (status: permanent resident/other than Highly Skilled Professional No. 2) + foreign passport

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match
- A valid and current residence status
・Has more than 90 days left until the expiration date of his/her stay
* Back side: Required even if there is no change history
* Foreign passports that are still valid are also eligible.
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.
[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

■ If you apply to purchase a device in installments, the period of stay required will correspond to the number of payments.

・For 24 installments, 24 months or more
・For 36 installments, 38 months or more
・For 48 installments, 50 months or more

Family register (extract)
Identification documents for the main line user

・An original document issued within the last three months that can verify that you are a family member of the policyholder

[Note] Please make sure to cover (mask) your "My Number (individual number)", "Registered domicile" and "Gender" with plain paper before uploading. If the relevant sections are not covered, the relevant documents will be discarded and you will not be able to apply.

*If you have been expelled, please also submit a separate identification document showing the name and date of birth of the expelled person.

Certificate of registered matters or certified copy (extract) of family register

Driver’s license
*If the user is different, please prepare identification documents that can verify the user's age, or a student ID or student handbook. Driver’s license

- A document with a photo of your face and your current address
- Must be within the expiration date
・Issued by the Prefectural Public Safety Commission (excluding international drivers licenses)

資格確認書

・対象者が同一券面上に記載されていること
・発行日/交付日の記載があること
・有効期限の記載があるものは有効期限内であること

Japanese passport

My Number Card (Individual Number Card)

The name and address side of your My Number card (front of the card)

* Notification cards cannot be used as identification documents.

Basic Resident Registration Card

- Must be within the expiration date
- A document containing a photo of your face, date of birth, and current address
- Items with a QR code

Utility bill receipt

Utility bills (electricity, gas, water, NHK reception fee)
・Issued within the last 3 months
- Documents showing your current address
- Items with a receipt stamp

* Receipts for credit card payments are not accepted.

Physical disability certificate

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).

Rehabilitation notebook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).

Mental Health and Welfare Handbook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).

Documented verification of same-sex partnership

These include certificates, copies of affidavits, and receipts issued by each local government, which include the following conditions:

The subject is listed on the same certificate
The name of the person in question matches the information in the application
If your local government issues a receipt, you will also need one

*Names vary depending on the local government.

Special permanent residence certificate

- A document with your face photo, name, date of birth, and current address
- If an expiration date is stated, it must be within the expiration date.
・The face photo and the subject match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.

Residence card (status: permanent resident/highly skilled professional No. 2)

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match
* Back side: Required even if there is no change history
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.

Residence card (status: permanent resident/other than Highly Skilled Professional No. 2) + foreign passport

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match

- A valid and current residence status
・A residence permit with more than 90 days remaining until the expiration date. *If you make a contract in installments, the period of residence required will depend on the number of payments.

* Back side: Required even if there is no change history
* Foreign passports that are still valid are also eligible.
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.

Required period of stay depending on the number of times you pay for the model
・For 24 installments, 24 months or more
・For 36 installments, 38 months or more
・For 48 installments, 50 months or more

Family register (extract)

Certificate of registered matters or certified copy (extract) of family register

Family verification documents (if same surname or living together)

Driver’s license
*If the user is different, please prepare identification documents that can verify the user's age, or a student ID or student handbook.

- A document with a photo of your face and your current address
- Must be within the expiration date
・Issued by the Prefectural Public Safety Commission (excluding international drivers licenses)

*For driver's licenses, a photo of your face is required. If the photo is unclear or partially or completely obscured and cannot be confirmed, you will be asked to send it again.
[Note] When uploading the back side of the document, please make sure to cover (mask) the "organ donation intention" section with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Japanese passport

My Number Card (Individual Number Card)

The name and address side of your My Number card (front of the card)

*The notification card cannot be used as identification.
* The side with your My Number printed on it (the back of the card) cannot be used. If you send it to us, it will be discarded.
[Note] Please make sure to cover (mask) the "gender" and "organ donation intention" written on the front of the card with plain paper or other material before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Basic Resident Registration Card

- Must be within the expiration date
- A document containing a photo of your face, date of birth, and current address
- Items with a QR code

[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Utility bill receipt

Utility bills (electricity, gas, water, NHK reception fee)
・Issued within the last 3 months
- Documents showing your current address
- Items with a receipt stamp

* Receipts for credit card payments are not accepted.

Certificate of residence (original)

・Issued within the last 3 months
- Documents showing your current address

[Note] Please make sure to cover (mask) your "Personal Number (My Number)", "Registered Domicile" and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Physical disability certificate

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
[Note] Please make sure to cover (mask) the "Name of disability (type of disability)", "Level of disability", and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Rehabilitation notebook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
[Note] Please make sure to cover (mask) the "Name of disability (type of disability)", "Level of disability", and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Mental Health and Welfare Handbook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
[Note] Please make sure to cover (mask) the "Name of disability (type of disability)", "Level of disability", and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Documented verification of same-sex partnership
Identification documents for the main line user

These include certificates, copies of affidavits, and receipts issued by each local government, which include the following conditions:

The subject is listed on the same certificate
The name of the person in question matches the information in the application
If your local government issues a receipt, you will also need one

*Names vary depending on the local government.

Special permanent residence certificate

- A document with your face photo, name, date of birth, and current address
- If an expiration date is stated, it must be within the expiration date.
・The face photo and the subject match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.
[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Residence card (status: permanent resident/highly skilled professional No. 2)

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match
* Back side: Required even if there is no change history
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.
[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Residence card (status: permanent resident/other than Highly Skilled Professional No. 2) + foreign passport

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match
- A valid and current residence status
・Has more than 90 days left until the expiration date of his/her stay
* Back side: Required even if there is no change history
* Foreign passports that are still valid are also eligible.
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.
[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

■ If you apply to purchase a device in installments, the period of stay required will correspond to the number of payments.

・For 24 installments, 24 months or more
・For 36 installments, 38 months or more
・For 48 installments, 50 months or more

Family register (extract)
Identification documents for the main line user

・An original document issued within the last three months that can verify that you are a family member of the policyholder

*If you have been expelled, please also submit a separate identification document showing the name and date of birth of the expelled person.

Certificate of registered matters or certified copy (extract) of family register

Driver’s license
*If the user is different, please prepare identification documents that can verify the user's age, or a student ID or student handbook. Driver’s license

- A document with a photo of your face and your current address
- Must be within the expiration date
・Issued by the Prefectural Public Safety Commission (excluding international drivers licenses)

資格確認書

・対象者が同一券面上に記載されていること
・発行日/交付日の記載があること
・有効期限の記載があるものは有効期限内であること

Japanese passport

My Number Card (Individual Number Card)

The name and address side of your My Number card (front of the card)

* Notification cards cannot be used as identification documents.

Basic Resident Registration Card

- Must be within the expiration date
- A document containing a photo of your face, date of birth, and current address
- Items with a QR code

Utility bill receipt

Utility bills (electricity, gas, water, NHK reception fee)
・Issued within the last 3 months
- Documents showing your current address
- Items with a receipt stamp

* Receipts for credit card payments are not accepted.

Physical disability certificate

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).

Rehabilitation notebook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).

Mental Health and Welfare Handbook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).

Documented verification of same-sex partnership

These include certificates, copies of affidavits, and receipts issued by each local government, which include the following conditions:

The subject is listed on the same certificate
The name of the person in question matches the information in the application
If your local government issues a receipt, you will also need one

*Names vary depending on the local government.

Special permanent residence certificate

- A document with your face photo, name, date of birth, and current address
- If an expiration date is stated, it must be within the expiration date.
・The face photo and the subject match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.

Residence card (status: permanent resident/highly skilled professional No. 2)

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match
* Back side: Required even if there is no change history
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.

Residence card (status: permanent resident/other than Highly Skilled Professional No. 2) + foreign passport

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match

* Back side: Required even if there is no change history
* Foreign passports that are still valid are also eligible.
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.

Family register (extract)

Certificate of registered matters or certified copy (extract) of family register

It can be confirmed that they have the same surname or address,
Identification documents for the main line user

Identification documents of the representative Family verification documents (if different surname and living separately) ※ Please prepare the following two documents

Identification documents for the main line user

Driver’s license
*If the user is different, please prepare identification documents that can verify the user's age, or a student ID or student handbook.

- A document with a photo of your face and your current address
- Must be within the expiration date
・Issued by the Prefectural Public Safety Commission (excluding international drivers licenses)

*For driver's licenses, a photo of your face is required. If the photo is unclear or partially or completely obscured and cannot be confirmed, you will be asked to send it again.
[Note] When uploading the back side of the document, please make sure to cover (mask) the "organ donation intention" section with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Japanese passport

My Number Card (Individual Number Card)

The name and address side of your My Number card (front of the card)

*The notification card cannot be used as identification.
* The side with your My Number printed on it (the back of the card) cannot be used. If you send it to us, it will be discarded.
[Note] Please make sure to cover (mask) the "gender" and "organ donation intention" written on the front of the card with plain paper or other material before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Basic Resident Registration Card

- Must be within the expiration date
- A document containing a photo of your face, date of birth, and current address
- Items with a QR code

[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Utility bill receipt

Utility bills (electricity, gas, water, NHK reception fee)
・Issued within the last 3 months
- Documents showing your current address
- Items with a receipt stamp

* Receipts for credit card payments are not accepted.

Certificate of residence (original)

・Issued within the last 3 months
- Documents showing your current address

[Note] Please make sure to cover (mask) your "Personal Number (My Number)", "Registered Domicile" and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Physical disability certificate

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
[Note] Please make sure to cover (mask) the "Name of disability (type of disability)", "Level of disability", and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Rehabilitation notebook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
[Note] Please make sure to cover (mask) the "Name of disability (type of disability)", "Level of disability", and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Mental Health and Welfare Handbook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
[Note] Please make sure to cover (mask) the "Name of disability (type of disability)", "Level of disability", and "Gender" with plain paper before uploading. If the relevant sections are not covered, the document will be discarded and you will not be able to apply.

Documented verification of same-sex partnership
Identification documents for the main line user

These include certificates, copies of affidavits, and receipts issued by each local government, which include the following conditions:

The subject is listed on the same certificate
The name of the person in question matches the information in the application
If your local government issues a receipt, you will also need one

*Names vary depending on the local government.

Special permanent residence certificate

- A document with your face photo, name, date of birth, and current address
- If an expiration date is stated, it must be within the expiration date.
・The face photo and the subject match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.
[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Residence card (status: permanent resident/highly skilled professional No. 2)

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match
* Back side: Required even if there is no change history
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.
[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

Residence card (status: permanent resident/other than Highly Skilled Professional No. 2) + foreign passport

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match
- A valid and current residence status
・Has more than 90 days left until the expiration date of his/her stay
* Back side: Required even if there is no change history
* Foreign passports that are still valid are also eligible.
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.
[Note] Please make sure to cover (mask) the "Gender" field with plain paper or other material before uploading. If the relevant section is not covered, the document will be discarded and you will not be able to apply.

■ If you apply to purchase a device in installments, the period of stay required will correspond to the number of payments.

・For 24 installments, 24 months or more
・For 36 installments, 38 months or more
・For 48 installments, 50 months or more

Family register (extract)
Identification documents for the main line user

・An original document issued within the last three months that can verify that you are a family member of the policyholder

*If you have been expelled, please also submit a separate identification document showing the name and date of birth of the expelled person.

Certificate of registered matters or certified copy (extract) of family register

Driver’s license
*If the user is different, please prepare identification documents that can verify the user's age, or a student ID or student handbook. Driver’s license

- A document with a photo of your face and your current address
- Must be within the expiration date
・Issued by the Prefectural Public Safety Commission (excluding international drivers licenses)

資格確認書

・対象者が同一券面上に記載されていること
・発行日/交付日の記載があること
・有効期限の記載があるものは有効期限内であること

Japanese passport

My Number Card (Individual Number Card)

The name and address side of your My Number card (front of the card)

* Notification cards cannot be used as identification documents.

Basic Resident Registration Card

- Must be within the expiration date
- A document containing a photo of your face, date of birth, and current address
- Items with a QR code

Utility bill receipt

Utility bills (electricity, gas, water, NHK reception fee)
・Issued within the last 3 months
- Documents showing your current address
- Items with a receipt stamp

* Receipts for credit card payments are not accepted.

Physical disability certificate

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).

Rehabilitation notebook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).

Mental Health and Welfare Handbook

-Name, date of birth, and current address listed
- If an expiration date is stated, it must be within the expiration date.
・For documents with a photograph, the photograph and the person in question must match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).

Documented verification of same-sex partnership

These include certificates, copies of affidavits, and receipts issued by each local government, which include the following conditions:

The subject is listed on the same certificate
The name of the person in question matches the information in the application
If your local government issues a receipt, you will also need one

*Names vary depending on the local government.

Special permanent residence certificate

- A document with your face photo, name, date of birth, and current address
- If an expiration date is stated, it must be within the expiration date.
・The face photo and the subject match
* If your current address is different from the address on the confirmation document, or if there is no address space on the confirmation document, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.

Residence card (status: permanent resident/highly skilled professional No. 2)

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match
* Back side: Required even if there is no change history
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.

Residence card (status: permanent resident/other than Highly Skilled Professional No. 2) + foreign passport

- A document with your face photo, name, date of birth, and current address
・The face photo and the subject match

* Back side: Required even if there is no change history
* Foreign passports that are still valid are also eligible.
*If your current address is different to that in your identity verification documents, or there is no address listed in these documents, a certificate of residence or a public utility bill issued within the past three months with your current address listed on it will be required.
*If you do not have a photo, please present a driver's license, My Number card, physical disability certificate, rehabilitation certificate, or mental disability health and welfare certificate.

Family register (extract)

Certificate of registered matters or certified copy (extract) of family register

Certificate of residence (original)

・An original document issued within the last three months that can verify that you are a family member of the policyholder

Identity documents for each person that verify the same surname

Required documents for Family Discount service

Family Discount Service Agreement

Regarding the application for Family Discount service from the person applying for the secondary line, a document with the consent signed by the family member who will be the primary line

You can download it here.

If you are a minor

Legal representative consent form (parental consent form)

A signed document from a parent or guardian stating that the parent or guardian has given consent to the contract for a minor.

You can download it here.

power of attorney

A document signed by the applicant authorizing the family member who will be coming to the store to handle the contract procedures

You can download it here.

Family register (extract)

Certificate of registered matters or certified copy (extract) of family register

What you need to transfer

MNP reservation number

・If you are switching from Docomo, au, Rakuten Mobile, or other MVNOs other than SoftBank, you will need to have an MNP reservation number issued. Please request this from the MNP reservation desk of your current mobile phone company before applying.

Please check here for application procedures for each mobile phone company.

docomo issuance procedure

au issuance procedure

UQ issuance procedure

Rakuten Mobile issuance procedure

* If you carry out the switching (activation) procedure outside of the contract renewal month of your previous carrier, you may be charged a cancellation fee depending on the terms of your contract with your previous carrier. Please check with each mobile phone company to see if a cancellation fee will be charged.
*Online applications require a 10 day validity period.
*If you are switching over from SoftBank (number porting), you do not need to issue an MNP reservation number.

MNP reservation number

・If you want to keep your current phone number, you will need to apply for an MNP reservation number. Please contact the MNP reservation desk of your current mobile phone company before applying.

・Procedures for each company (https://www.ymobile.jp/support/process/portability/)

*The MNP reservation number is valid for 15 days, including the day of reservation.
*If you are switching over from SoftBank (number porting), you will also need to issue an MNP reservation number.

Device SIM unlock

If you sign up for a contract for just a USIM card, you will need to purchase a SIM-free device from Y!mobile or prepare a SIM-free device that is compatible with microSIM or nanoSIM.

・If you want to continue using the same model as you have with other companies or SoftBank
SIM unlocking is required. SIM unlocking methods vary depending on the mobile phone company, so please check with each company.
If you have a SIM-free smartphone that was purchased from an Apple Store or similar store and is unlocked from the start, no action is required.

How to unlock docomo SIM
How to unlock au SIM
How to unlock the SIM on UQ mobile

・If you have a SIM-free or SIM-unlocked model
You can use it without unlocking the SIM.

To see models that have been confirmed to work with Y Y!mobile USIM (voice, data communication, SMS), please see devices from other companies that have been connected.

What you need to switch from SoftBank /LINEMO

MNP reservation number

*The MNP reservation number is valid for 15 days, including the day of reservation.
*If you are switching over from SoftBank (number porting), you will also need to issue an MNP reservation number.

Device SIM unlock

If you sign up for a contract for a USIM card only, please prepare a SIM-free device that supports microSIM or nanoSIM.

・If you want to continue using a model that you have used with another company
SIM unlocking is required. Please check with the carrier from which you purchased the device for the timing and method of SIM unlocking.

・If you want to use the same model purchased from SoftBank
There is no need to go through the SIM unlock process. After you apply, the SIM lock on your device will be automatically unlocked. (Some devices may not be eligible. For details, click here.)

・If you have a SIM-free or SIM-unlocked model
You can use it without unlocking the SIM.

To see models that have been confirmed to work with Y Y!mobile USIM (voice, data communication, SMS), please see devices from other companies that have been connected.

Device SIM unlock

If you sign up for a contract for a USIM card only, please prepare a SIM-free device that supports microSIM or nanoSIM.

・If you want to continue using a model that you have used with another company
SIM unlocking is required. Please check with the carrier from which you purchased the device for the timing and method of SIM unlocking.

・If you want to use the same model purchased from SoftBank
You can use it without unlocking the SIM.

・If you have a SIM-free or SIM-unlocked model
You can use it without unlocking the SIM.

To see models that have been confirmed to work with Y Y!mobile USIM (voice, data communication, SMS), please see devices from other companies that have been connected.

When Changing devices

Currently used device

When signing up for a USIM card only contract

Device SIM unlock

If you sign up for a contract for just a USIM card, you will need to purchase a SIM-free device from Y!mobile or prepare a SIM-free device that is compatible with microSIM or nanoSIM.

・If you want to continue using the same model as you have with other companies or SoftBank
SIM unlocking is required. Please check with the carrier from which you purchased the device for the timing and method of SIM unlocking.

・If you have a SIM-free or SIM-unlocked model
You can use it without unlocking the SIM.

To see models that have been confirmed to work with Y Y!mobile USIM (voice, data communication, SMS), please see devices from other companies that have been connected.

Items required for payment procedures

Credit card
or

If you wish to carry over your payment method, you do not need to prepare a credit card.

*If the monthly payment method you are carrying over is a credit card, you cannot pay the device fee (lump sum payment) with a credit card.
If you would like to pay for the device with a credit card, please set up a new monthly payment method or purchase the device in installments.
*Transfer is not possible in the following cases.
- If the contract holder/payer/billing address are not the same person.
・If your payment method is other than credit card, direct debit, or automatic postal payment.

The one-time payment for the device price can be made by credit card or cash on delivery. If you pay by credit card, the timing of billing will vary depending on the credit card company.
*For details on payments with PayPay, please click here.

List of credit card companies that can be used for monthly payments
VISA, Mastercard, JCB, AMEX, Diners Club, UC, MUFG Card, DC, UFJ Card, NICOS, Sumitomo Mitsui Card, AEON Credit Service, Orico, OMC, CF, Cedyna, Life Card, TS Cubic, Rakuten Card, JACCS, Pocket Card
*If Changing devices, your monthly billing information will remain the same as your previous contract information.
*Credit cards in corporate names cannot be used.