eSIM Quick Transfer/Android eSIM Transfer

For iPhone, iPads, and smartphones, you can reissue an eSIM from the device's settings app without having to go through the reissue process.

We will guide you through how to set up an eSIM using eSIM Quick Transfer and Android eSIM Transfer.

  • *Settings cannot be made between different operating systems.
Notices
  • ● Additional compatible smartphone models (October 21, 2025)
    It also supports Google Pixel 8, Google Pixel 8a, Google Pixel 9a, AQUOS wish3, AQUOS wish4, and AQUOS wish5 purchased from Y!mobile.

Business hours

0:30 ～ 23:30

  • *Please note that reception hours may change due to maintenance, etc.
  • For iPhone users
  • For those using smartphones
  • For iPad users

Advance preparation

Please prepare a Wi-Fi environment before setting up. A Wi-Fi connection is required when downloading the eSIM.
The screens shown are for iOS 17. The screens may differ depending on the iOS version and device status.
Both your old and new iPhone must be updated to iOS 17 iPhone later.
Also, please make sure that you have set a passcode on your iPhone.
Do not reset your iPhone before the eSIM reissue is complete. If you reset it, the eSIM cannot be reissued.

How to set it up

Transfer eSIM from your previous iPhone to your new iPhone
Change your SIM card to an eSIM on the same iPhone
Change your SIM card to an eSIM on the same iPhone

Transfer eSIM from your previous iPhone to your new iPhone

If you want to transfer the eSIM to a new iPhone, please perform the following settings after completing the initial setup of your new iPhone.

  • Using iCloud
    When setting
  • Using Bluetooth
    When setting

STEP 1 Configure on the device

Please sign in to the same Apple iPhone iPhone

Operate on your new iPhone

1. Tap "Settings"

1. Tap "Settings"

2. Tap "Mobile Data"

2. Tap "Mobile Data"

3. Tap "Set up mobile data"

3. Tap "Set up mobile data"

4. Tap "Transfer from another iPhone"

4. Tap "Transfer from another iPhone"

5. Tap "Transfer Number"

5. Tap "Transfer Number"

Operate with your current iPhone

6. Tap "Transfer SIM"

6. Tap "Transfer SIM"

STEP 2: Complete the application process

Operate on your new iPhone

1. Enter your mobile phone number and My Y!mobile password and tap "Log in"

1. Enter your mobile phone number and My Y!mobile password and tap "Log in"

2. After reading the terms and conditions, tap "Agree to all"

2. After reading the terms and conditions, tap "Agree to all"

3. Once the application is complete, the following screen will be displayed and you will receive an email confirming that your line has been activated.

3. Once the application is complete, the following screen will be displayed and you will receive an email confirming that your line has been activated.

Operate with your current iPhone

4. Tap "Continue"

4. Tap "Continue"

Operate on your new iPhone

5. When this screen appears, tap "Done" and restart the device.
This completes the setup.

5. この画面が表示されたら「完了」をタップして再起動してください。以上で設定は完了です

Change your SIM card to an eSIM on the same iPhone

STEP 1 Configure on the device

1. Tap "Settings"

1. Tap "Settings"

2. Tap "Mobile Data"

2. Tap "Mobile Data"

3. Tap "Change to eSIM"

3. Tap "Change to eSIM"

4. Tap "Change to eSIM"

4. Tap "Change to eSIM"

5. Tap "Change to eSIM"

5. Tap "Change to eSIM"

STEP 2: Complete the application process

1. Enter your mobile phone number and My Y!mobile password and tap "Log in"

1. Enter your mobile phone number and My Y!mobile password and tap "Log in"

2. After reading the terms and conditions, tap "Agree to all"

2. After reading the terms and conditions, tap "Agree to all"

3. Once the application is complete, the following screen will be displayed and you will receive an email confirming that your line has been activated.

3. Once the application is complete, the following screen will be displayed and you will receive an email confirming that your line has been activated.

4. When this screen appears, tap "Done" to restart your device. Once complete, remove the SIM card.
This completes the setup.

4. この画面が表示されたら「完了」をタップして再起動してください。完了後はSIMカードを抜いてください。以上で設定は完了です

STEP 1 Configure on the device

Please make sure that the Bluetooth setting is turned on on both your old iPhone and your new iPhone.

Operate on your new iPhone

1. Tap "Settings"

1. Tap "Settings"

2. Tap "Mobile Data"

2. Tap "Mobile Data"

3. Tap "Set up mobile data"

3. Tap "Set up mobile data"

4. Tap "Transfer from Nearby iPhone"

4. Tap "Transfer from Nearby iPhone"

5. The following screen will be displayed during the transfer

5. The following screen will be displayed during the transfer

Operate with your current iPhone

6. When the following screen appears, tap "Continue"

6. When the following screen appears, tap "Continue"

7. Enter the "Verification Code" displayed on your new iPhone

7. Enter the "Verification Code" displayed on your new iPhone

Operate on your new iPhone

8. A "Verification Code" will be displayed

8. A "Verification Code" will be displayed

9. Tap "Transfer from another iPhone"

9. Tap "Transfer from another iPhone"

10. Tap "Transfer Number"

10. Tap "Transfer Number"

STEP 2: Complete the application process

Operate on your new iPhone

1. Enter your mobile phone number and My Y!mobile password and tap "Log in"

1. Enter your mobile phone number and My Y!mobile password and tap "Log in"

2. After reading the terms and conditions, tap "Agree to all"

2. After reading the terms and conditions, tap "Agree to all"

3. Once the application is complete, the following screen will be displayed and you will receive an email confirming that your line has been activated.

3. Once the application is complete, the following screen will be displayed and you will receive an email confirming that your line has been activated.

Operate with your current iPhone

4. Tap "Continue"

4. Tap "Continue"

Operate on your new iPhone

5. When this screen appears, tap "Done" and restart the device.
This completes the setup.

5. この画面が表示されたら「完了」をタップして再起動してください。以上で設定は完了です

Change your SIM card to an eSIM on the same iPhone

STEP 1 Configure on the device

1. Tap "Settings"

1. Tap "Settings"

2. Tap "Mobile Data"

2. Tap "Mobile Data"

3. Tap "Change to eSIM"

3. Tap "Change to eSIM"

4. Tap "Change to eSIM"

4. Tap "Change to eSIM"

5. Tap "Change to eSIM"

5. Tap "Change to eSIM"

STEP 2: Complete the application process

1. Enter your mobile phone number and My Y!mobile password and tap "Log in"

1. Enter your mobile phone number and My Y!mobile password and tap "Log in"

2. After reading the terms and conditions, tap "Agree to all"

2. After reading the terms and conditions, tap "Agree to all"

3. Once the application is complete, the following screen will be displayed and you will receive an email confirming that your line has been activated.

3. Once the application is complete, the following screen will be displayed and you will receive an email confirming that your line has been activated.

4. When this screen appears, tap "Done" to restart your device. Once complete, remove the SIM card.
This completes the setup.

4. この画面が表示されたら「完了」をタップして再起動してください。完了後はSIMカードを抜いてください。以上で設定は完了です

Applicable Models

This applies only when using a line contracted with SoftBank, Y!mobile, or LINEMO on the following devices purchased from SoftBank or Y!mobile

Google Pixel 8 series or later (Android™ 16 or later)
Xperia series (Android™ 15 or later)
AQUOS series (Android™ 15 or later)
LEITZ PHONE3 (Android™ 15 and above)

Advance preparation

Please prepare a Wi-Fi environment before setting up. A Wi-Fi connection is required when downloading the eSIM.
Please update to the latest software.
Please follow the steps below on both your old and new smartphones.
・Turn on the screen lock setting
・Turn on Bluetooth settings
The screen shown is an example of a Google Pixel. The screen display may differ depending on your device and OS.
Do not reset your smartphone before the eSIM reissue is complete. If you reset it, the eSIM cannot be reissued.
* After transferring your Android eSIM, the SIM on the original device will be invalidated.

How to set it up

Transferring an eSIM from your previous phone to your new phone

・You cannot change the SIM card to an eSIM on the same smartphone.
・After completing the initial setup of your new smartphone, please perform the following settings.

Operate with your new smartphone

1. Tap "Settings app" from the home screen

1. Tap "Settings app" from the home screen

2. Tap "Network and Internet"

2. Tap "Network and Internet"

3. Tap "SIM"

3. Tap "SIM"

4. Tap "Transfer SIM from another device"

4. Tap "Transfer SIM from another device"

5. Unlock the Android smartphone you are using and bring it close

5. Unlock the Android smartphone you are using and bring it close

5. Unlock the Android smartphone you are using and bring it close

Operate with your existing smartphone

6. Tap "Next"

6. Tap "Next"

7. Scan the QR code displayed in step 5 in the frame.

7.枠内にSTEP5で表示したQRコードを読み込む

Operate with your new smartphone

8. Tap "Migrate"
Enter your PIN code on your Android device.
Wait for a while as the transfer will begin

8.「移行」をタップ使用中のAndroidでPINコードを入力すると、移行が開始されるのでしばらく待つ

Operate with your existing smartphone

9. Tap "Done"

9. Tap "Done"

Advance preparation

eSIM Quick Transfer is available on iPads running iPadOS 17.2 or later.
* Compatible iPad models include 12.9-inch iPad Pro (3rd generation), 11-inch iPad Pro (1st generation), iPad Air (3rd generation), iPad (7th generation), and iPad mini (5th generation) and later.
Please update the OS version of your current device and any new devices you plan to use to iPadOS 17.2 or later.
Please prepare a Wi-Fi environment before performing the eSIM quick setup. A Wi-Fi connection is required when downloading the eSIM.
You must set a passcode for your iPad.
Do not reset your iPad before the eSIM reissue is complete. If you reset it, the eSIM cannot be reissued.
*Please note that operation is not guaranteed on any iPad other than those released in Japan.
* After eSIM quick transfer, the SIM on the original device will be invalidated.

Transfer an eSIM from your previous iPad to your new iPad

If you are transferring the eSIM to a new iPad, please perform the following settings after completing the initial setup of the new iPad.

  • Using iCloud
  • Using Bluetooth
  • Change your SIM card to an eSIM

STEP 1 Configure on the device

Please sign in to the same Apple account on both your old and new iPads.

Operate on your new iPad

1. Tap "Settings"

1. Tap "Settings"

2. Tap "Transfer Plan for iPad" under "Mobile Data"

2. Tap "Transfer Plan for iPad" under "Mobile Data"

3. Select the SIM you want to transfer and tap "Continue"

3. Select the SIM you want to transfer and tap "Continue"

4. Tap "Transfer"

4. Tap "Transfer"

5. When the following screen appears, proceed to the next step for your iPad.

5. When the following screen appears, proceed to the next step for your iPad.

Operate with your current iPad

6. When the notification "Do you want to transfer Y!mobile SIM?" appears, tap "Transfer SIM."

6. When the notification "Do you want to transfer Y!mobile SIM?" appears, tap "Transfer SIM."

6. When the notification "Do you want to transfer Y!mobile SIM?" appears, tap "Transfer SIM."

6. When the notification "Do you want to transfer Y!mobile SIM?" appears, tap "Transfer SIM."

STEP 2: Complete the application process

Operate on your new iPad

7. Enter the 4-digit PIN you set when signing the contract and tap "Continue"

7. Enter the 4-digit PIN you set when signing the contract and tap "Continue"

8. Check the terms of use and tap "Agree"

8. Check the terms of use and tap "Agree"

9. Once the application is complete, the following screen will be displayed.

9. Once the application is complete, the following screen will be displayed.

3.申込が完了すると以下の画面が表示されます。

If steps 7 and 8 are not displayed, click here

STEP 1 Configure on the device

Please make sure that the Bluetooth setting is turned on on both your old iPad and your new iPad.

Operate on your new iPad

1. Tap "Settings"

1. Tap "Settings"

2. Tap "Transfer Plan for iPad" under "Mobile Data"

2. Tap "Transfer Plan for iPad" under "Mobile Data"

3. Tap "Transfer from nearby iPad"

3. Tap "Transfer from nearby iPad"

4. When the following screen appears, proceed to the operation of your iPad.

4. When the following screen appears, proceed to the operation of your iPad.

Operate with your current iPad

5. When "Transfer Mobile Data" appears, tap "Continue."

5. When "Transfer Mobile Data" appears, tap "Continue."

Operate on your new iPad

6. A verification code will be displayed.

6. A verification code will be displayed.

Operate with your current iPad

7. Enter the verification code displayed on the new iPad you will be using.

7. Enter the verification code displayed on the new iPad you will be using.

STEP 2: Complete the application process

Operate on your new iPad

8. Tap the eSIM you want to transfer from another iPad.

8. Tap the eSIM you want to transfer from another iPad.

9. Tap "Transfer"

9. Tap "Transfer"

9. Tap "Transfer"

10. Enter the 4-digit PIN you set when signing the contract and tap "Continue"

10. Enter the 4-digit PIN you set when signing the contract and tap "Continue"

11. Check the terms of use and tap "Agree"

11. Check the terms of use and tap "Agree"

11. Check the terms of use and tap "Agree"

11. Check the terms of use and tap "Agree"

If steps 10 and 11 are not displayed, click here

STEP 1 Configure on the device

1. Tap the "i" mark of the SIM you want to change

1. Tap the "i" mark of the SIM you want to change

2. Tap "Change to eSIM"

2. Tap "Change to eSIM"

3. Tap "Change to eSIM"

3. Tap "Change to eSIM"

4. Tap "Change to eSIM"

4. Tap "Change to eSIM"

4. Tap "Change to eSIM"

4. Tap "Change to eSIM"

STEP 2: Complete the application process

Operate on your new iPad

5. Enter the 4-digit PIN you set when signing the contract and tap "Continue"

5. Enter the 4-digit PIN you set when signing the contract and tap "Continue"

6. Check the contents and tap "Agree"

6. Check the contents and tap "Agree"

6. Check the contents and tap "Agree"

7. Tap "Done"

7. Tap "Done"

If steps 5 and 6 do not appear, click here

If the following screen appears, enter your mobile phone number and My Y!mobile password and tap "Log in."

If the following screen appears, enter your mobile phone number and My Y!mobile password and tap "Log in."

If the following screen appears, enter your mobile phone number and My Y!mobile password and tap "Log in."

After reading the terms and conditions, tap "Agree to all"

After reading the terms and conditions, tap "Agree to all"

After reading the terms and conditions, tap "Agree to all"

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